.tk-filters,.tk-filters *,.tk-split,.tk-split *,.tks-form,.tks-form *,.tks-thread,.tks-thread *,.tks-wrap,.tks-wrap *{box-sizing:border-box}.tk-filters{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:14px}.tk-chip{background:var(--ink-2,#161b26);border:1px solid var(--line,#252e40);color:var(--muted,#8b95a9);border-radius:20px;padding:6px 13px;font-size:12.5px;cursor:pointer;font-family:inherit}.tk-chip.on,.tk-chip:hover{color:var(--text,#e9edf5)}.tk-chip.on{border-color:var(--cyan,#e8b54d);background:rgba(232,181,77,.1)}.tk-mine{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--muted,#8b95a9);margin-left:auto}.tk-split{display:grid;grid-template-columns:minmax(280px,360px) 1fr;grid-gap:14px;gap:14px;align-items:start}@media (max-width:900px){.tk-split{grid-template-columns:1fr}}.tk-queue{display:flex;flex-direction:column;gap:8px;max-height:76vh;overflow-y:auto}.tk-card{display:block;width:100%;text-align:left;cursor:pointer;font-family:inherit;background:var(--ink-2,#161b26);border:1px solid var(--line,#252e40);border-radius:12px;padding:11px 13px;color:inherit}.tk-card.on,.tk-card:hover{border-color:var(--cyan,#e8b54d)}.tk-card.on{background:var(--ink-3,#1c2331)}.tk-card-top{display:flex;align-items:center;gap:7px;margin-bottom:5px;flex-wrap:wrap}.tk-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;color:var(--cyan,#e8b54d)}.tk-seg{font-size:9.5px;font-weight:700;letter-spacing:.05em;padding:2px 6px;border-radius:5px;background:hsla(0,0%,100%,.07);color:var(--muted,#8b95a9)}.tk-seg.vip{background:rgba(232,181,77,.16);color:#e8b54d}.tk-seg.pvip{background:rgba(155,140,255,.18);color:#9b8cff}.tk-pri{font-size:9.5px;font-weight:700;letter-spacing:.04em;padding:2px 6px;border-radius:5px;text-transform:uppercase}.tk-pri.high{background:rgba(240,162,76,.16);color:#f0a24c}.tk-pri.urgent{background:hsla(0,83%,68%,.18);color:#f16a6a}.tk-pri.low{background:hsla(0,0%,100%,.06);color:var(--muted,#8b95a9)}.tk-unread{margin-left:auto;font-size:10px;font-weight:700;padding:2px 7px;border-radius:10px;background:rgba(92,168,255,.18);color:#5ca8ff}.tk-subj{font-size:13px;font-weight:600;line-height:1.35;margin-bottom:4px}.tk-meta{display:flex;gap:6px;flex-wrap:wrap;font-size:11px;color:var(--muted,#8b95a9)}.tk-foot{display:flex;align-items:center;gap:8px;margin-top:8px}.tk-status{font-size:10.5px;font-weight:700;padding:2px 8px;border-radius:10px;background:hsla(0,0%,100%,.07);color:var(--muted,#8b95a9)}.tk-status.new{background:rgba(92,168,255,.16);color:#5ca8ff}.tk-status.open{background:rgba(232,181,77,.16);color:#e8b54d}.tk-status.awaiting_player{background:rgba(155,140,255,.16);color:#9b8cff}.tk-status.resolved{background:rgba(63,206,143,.16);color:#3fce8f}.tk-sla{margin-left:auto;font-size:10.5px;color:var(--muted,#8b95a9);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.tk-sla.hot{color:#f16a6a;font-weight:700}.tk-detail{background:var(--ink-2,#161b26);border:1px solid var(--line,#252e40);border-radius:14px;padding:16px 18px}.tk-empty{padding:40px 16px;text-align:center;color:var(--muted,#8b95a9);font-size:13px}.tk-head{display:flex;gap:14px;align-items:flex-start;border-bottom:1px solid var(--line,#252e40);padding-bottom:13px}.tk-head h2{margin:5px 0 6px;font-size:17px;line-height:1.3}.tk-head-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px;color:var(--cyan,#e8b54d);display:flex;gap:8px;align-items:center}.tk-head-actions{margin-left:auto;display:flex;gap:8px;flex:none}.tk-thread{display:flex;flex-direction:column;gap:10px;padding:14px 0;max-height:44vh;overflow-y:auto}.tk-msg{border:1px solid var(--line,#252e40);border-radius:11px;padding:9px 12px}.tk-msg.player{background:var(--ink-3,#1c2331)}.tk-msg.agent{background:rgba(232,181,77,.06);border-color:rgba(232,181,77,.22)}.tk-msg.note{background:rgba(240,162,76,.08);border-color:rgba(240,162,76,.3);border-style:dashed}.tk-msg.system{background:none;border-style:dashed}.tk-msg-head{display:flex;justify-content:space-between;gap:10px;font-size:11px;font-weight:700;color:var(--muted,#8b95a9);margin-bottom:5px}.tk-msg-head span{font-weight:400}.tk-msg-body{font-size:13px;line-height:1.55;white-space:pre-wrap}.tk-compose{border-top:1px solid var(--line,#252e40);padding-top:12px}.tk-compose-tabs{display:flex;gap:6px;margin-bottom:8px}.tk-compose-tabs button{background:none;border:1px solid var(--line,#252e40);color:var(--muted,#8b95a9);border-radius:18px;padding:5px 12px;font-size:12px;cursor:pointer;font-family:inherit}.tk-compose-tabs button.on{color:var(--text,#e9edf5);border-color:var(--cyan,#e8b54d);background:rgba(232,181,77,.1)}.tk-compose textarea{width:100%;min-height:90px;resize:vertical;font-family:inherit;font-size:13px;line-height:1.5;background:var(--ink,#0e1118);border:1px solid var(--line,#252e40);color:inherit;border-radius:10px;padding:10px 12px}.tk-compose textarea:focus{outline:none;border-color:var(--blue,#5ca8ff)}.tk-compose-foot{display:flex;justify-content:flex-end;margin-top:8px}.tk-controls{display:flex;gap:12px;align-items:center;flex-wrap:wrap;border-top:1px solid var(--line,#252e40);margin-top:14px;padding-top:12px}.tk-controls label{display:flex;align-items:center;gap:7px;font-size:11.5px;color:var(--muted,#8b95a9)}.tk-controls select{background:var(--ink,#0e1118);border:1px solid var(--line,#252e40);color:inherit;border-radius:8px;padding:6px 9px;font-size:12.5px;font-family:inherit}.tk-events{margin-top:14px;font-size:11.5px;color:var(--muted,#8b95a9)}.tk-events summary{cursor:pointer}.tk-event{display:flex;gap:8px;padding:4px 0}.tk-event span{opacity:.7;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.tks-wrap{display:flex;flex-direction:column;gap:14px}.tks-row{display:flex;gap:12px;align-items:center;width:100%;text-align:left;background:var(--card,hsla(0,0%,100%,.04));border:1px solid var(--line,hsla(0,0%,100%,.1));border-radius:12px;padding:13px 15px;cursor:pointer;color:inherit;font-family:inherit}.tks-row:hover{border-color:var(--accent,#e8b54d)}.tks-row .s{margin-left:auto;font-size:11px;font-weight:700;padding:3px 9px;border-radius:10px;white-space:nowrap}.tks-row .s.open{background:rgba(232,181,77,.16);color:#e8b54d}.tks-row .s.done{background:rgba(63,206,143,.16);color:#3fce8f}.tks-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;opacity:.7}.tks-thread{display:flex;flex-direction:column;gap:10px;margin:14px 0}.tks-msg{border-radius:12px;padding:11px 14px;font-size:14px;line-height:1.55;white-space:pre-wrap}.tks-msg.you{background:var(--accent-dim,rgba(232,181,77,.12));align-self:flex-end;max-width:85%}.tks-msg.agent{background:var(--card,hsla(0,0%,100%,.05));max-width:85%}.tks-msg .who{display:block;font-size:11px;opacity:.65;margin-bottom:4px}.tks-form{display:flex;flex-direction:column;gap:10px}.tks-form input,.tks-form select,.tks-form textarea{width:100%;font-family:inherit;font-size:14px;padding:11px 13px;border-radius:10px;background:var(--card,hsla(0,0%,100%,.04));border:1px solid var(--line,hsla(0,0%,100%,.12));color:inherit}.tks-form textarea{min-height:130px;resize:vertical;line-height:1.5}.tks-note{font-size:12.5px;opacity:.7;line-height:1.5}.tk-tabs{display:flex;gap:6px;margin-bottom:14px}.tk-tabs button{background:none;border:1px solid var(--line,#252e40);color:var(--muted,#8b95a9);border-radius:20px;padding:6px 15px;font-size:13px;cursor:pointer;font-family:inherit}.tk-tabs button.on{color:var(--text,#e9edf5);border-color:var(--cyan,#e8b54d);background:rgba(232,181,77,.1)}.tk-select{background:var(--ink,#0e1118);border:1px solid var(--line,#252e40);color:inherit;border-radius:20px;padding:6px 11px;font-size:12.5px;font-family:inherit}.tk-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:10px;gap:10px;margin-bottom:14px}.tk-kpi{background:var(--ink-2,#161b26);border:1px solid var(--line,#252e40);border-radius:12px;padding:12px 14px}.tk-kpi .k{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted,#8b95a9)}.tk-kpi .v{font-size:22px;font-weight:600;margin-top:5px;display:flex;align-items:baseline;gap:8px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.tk-kpi .sub{font-size:11px;color:var(--muted,#8b95a9);margin-top:4px}.tk-delta{font-size:11px;font-weight:700}.tk-delta.up{color:#3fce8f}.tk-delta.down{color:#f16a6a}.tk-rep-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));grid-gap:12px;gap:12px}.tk-rep-card{background:var(--ink-2,#161b26);border:1px solid var(--line,#252e40);border-radius:12px;padding:14px 16px}.tk-rep-card h3{font-size:13px;margin:0 0 12px;font-weight:600}.tk-bars{display:flex;align-items:flex-end;gap:4px;height:120px}.tk-bar{flex:1 1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;height:100%;min-width:0}.tk-bar .fill{width:100%;min-height:2px;border-radius:3px 3px 0 0;background:linear-gradient(180deg,var(--cyan,#e8b54d),rgba(232,181,77,.35))}.tk-bar span{font-size:9.5px;color:var(--muted,#8b95a9);margin-top:4px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.tk-bars-axis{display:flex;justify-content:space-between;font-size:10.5px;color:var(--muted,#8b95a9);margin-top:6px}.tk-break{display:flex;flex-direction:column;gap:8px}.tk-break-row{display:grid;grid-template-columns:minmax(80px,40%) 1fr auto;grid-gap:10px;gap:10px;align-items:center;font-size:12px}.tk-break-row .l{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tk-break-row .t{background:var(--line,#252e40);border-radius:4px;height:7px;overflow:hidden}.tk-break-row .t span{display:block;height:100%;border-radius:4px;background:var(--cyan,#e8b54d)}.tk-break-row .n{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--muted,#8b95a9)}.tk-rep-note{font-size:11.5px;color:var(--muted,#8b95a9);line-height:1.55;margin-top:12px}.tk-rep-scroll{overflow-x:auto}.tk-rep-scroll .tbl{min-width:480px}